Privacy Policy

Posted 2 January 2024

Overview

The Pamela Mam Health Centre is operated by the Institute for Urban Indigenous Health (IUIH).  

IUIH is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Pamela Mam Health Centre site and governs data collection and usage. By using the Pamela Mam Health Centre site, you consent to the data practices described in this statement.

Collection of your personal information

IUIH collects personally identifiable information, such as your email address, name, home or work address, or telephone number. IUIH also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests, and favorites.

There is also information about your computer hardware and software that is automatically collected by IUIH. This information can include: your IP address, browser type, domain names, access times, and referring website addresses. This information is used by IUIH for the operation of the service, to maintain the quality of the service, and to provide general statistics regarding use of the Pamela Mam Health Centre site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through the IUIH public message boards, this information may be collected and used by others. Note: IUIH does not read any of your private online communications.

IUIH encourages you to review the privacy statements of websites you choose to link to from IUIH so that you can understand how those websites collect, use, and share your information. IUIH is not responsible for the privacy statements or other content on websites outside of the IUIH and IUIH family of websites.

Use of your personal information

IUIH collects and uses your personal information to operate the Pamela Mam Health Centre website and deliver the services you have requested. IUIH also uses your personally identifiable information to inform you of other products or services available from IUIH and its affiliates. IUIH may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

IUIH does not sell, rent, or lease its customer lists to third parties. IUIH may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party.

In addition, IUIH may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to IUIH, and they are required to maintain the confidentiality of your information.

IUIH does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

IUIH websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to:

(b) protect and defend the rights or property of IUIH; and,


Use of cookies

The Pamela Mam Health Centre website uses cookies to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a web server. Cookies cannot be used to run programs or deliver viruses to your computer.

Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalise Pamela Mam Health Centre pages, or register with the Pamela Mam Health Centre website or services, a cookie helps IUIH to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same IUIH website, the information you previously provided can be retrieved, so you can easily use the IUIH features that you customized.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the IUIH services or websites you visit.

Changes to this statement

IUIH will occasionally update this Statement of Privacy to reflect company and customer feedback. IUIH encourages you to periodically review this Statement to be informed of how IUIH is protecting your information.

Contact information

IUIH welcomes your comments regarding this Statement of Privacy. If you believe that IUIH has not adhered to this statement, please contact IUIH at [email protected]. We will use commercially reasonable efforts to promptly determine and remedy the problem.

Goodna Clinic icon

Goodna Clinic

Monday, Wednesday, Friday 7:00am – 5:30pm
Tuesday 7:00am – 7:00pm
Thursday 7:00am – 6:30pm
Saturday 8:30am – 4:30pm
Sunday Closed
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Mums and Bubs Health Hub

Weekdays 8:30am – 4:30pm
Weekends Closed
acknowledgement

The Pamela Mam Health Centre acknowledges the Ugarapul and Yuggera people as the Traditional Custodians of the lands and waterways where we work.  We pay respect to Elders past and present.

This website contains images, names, and voices of Aboriginal and Torres Strait Islander people who have passed away. With permission from their families, we have continued to use their images to acknowledge and honour their contributions in making our communities healthy and strong.